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Privacy Policy

Data privacy is extremely important to us and because we are open and transparent, we have a clear policy setting for how your personal data should be processed and protected. 226/5000 225/5000 In this privacy policy, all references to Jiji Boutique (“we”) include its correspondence company, Innocence, VAT number: SE790601112201, Linnégatan 24, 413 04, Göteborg, Sweden, e-mail info@jiji-boutique.se.

Last updated: 01/05/2021

Controller of your personal data

Jiji Boutique is responsible for personal data processing of your personal data regarding purchases at www.jiji-boutique.se in accordance with the Data Protection Act.

Where do we store your data?

Jiji Boutique is committed to protecting your privacy. All information provided by you is gathered securely through the SSL, which means Secure Sockets Layer.
An SSL is a protocol that encrypts your information into codes so that your information is kept secure while being transmitted via the internet. Only your bank has access to your information.

Access to your data

Your data may be shared within the employees of Jiji Boutique. We never pass on, sell or swap your data for marketing purposes to third parties outside Jiji Boutique.

Your Rights

Right to access:

You always have the right to get information about the personal data we hold on you. You can contact us, and then will provide you with your personal data via email.

Right to portability:

Whenever Jiji Boutique process your personal data based on your consent or agreement, you can get a copy of everything. This naturally only includes the personal data you have submitted to us..

Right to rectification:

You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.

Right to erasure:

You have the right to erase any personal data processed by Jiji Boutique at any time except for the following situations:

* you have an ongoing matter with our Customer Service.

* you have an open order which has not yet been shipped or partially shipped.

* you have an unsettled debt with us, regardless of the payment method.

* your debt has been sold to a third party within the last three years or one year for deceased customers.

* if you have made any purchases on our website, we will keep your personal data in connection to your transaction for bookkeeping rules.

Your right to object to our direct marketing:

You have the right to object to direct marketing sent by us.

You can opt out from direct marketing by the following means:

* following the instruction in each marketing mails

How to pursue your rights?

We always take data protection seriously and therefore we handle your requests in relation to your rights stated in the text above. Feel free to contact us at info@jiji-boutique.se.

Online Purchase

How we use your personal data?

* We will use your personal data to manage your purchase online at our website by processing your orders and returns by our online services, send you notifications of delivery status or in the event of any problems with the delivery of your items.
* We will use your personal data to handle your payments.
* We will also use your data in order to handle complaints and warranty matters for our products.
* Your personal data is being used to identify you and to validate your legal age for shopping online and to confirm your address with external partners.

The type of personal data we process

* contact information (name, address, email address and telephone number)
* payment information and payment history
* credit information

* order information

Who has access to your personal data?

Your personal data that is forwarded to third parties is only used to provide you with the services mentioned above; companies to validate your address, communication agencies to send you order confirmation, warehouse and distribution suppliers in connection with the delivery of your order. Payment service providers for your payment. Credit reference agencies for identity and credit checks and debt collection agencies.

Please be aware that many of these recipient companies have an independent right or obligation to process your personal data.

The legal ground to process your personal data

We need your personal information to handle and deliver the order directly to you. Your data is being kept as long as you are an active customer.

Direct marketing

Why we use your personal data?

We will use your personal data to:

*send you marketing offers/ invitations through e-mails
* save goods in your shopping cart that you have chosen
* save your abandoned shopping cart and remind you of the product (s) you have left in the shopping cart if you have started a purchase by entering your e-mail address
* answer to your questions
* communicate with you
* get feedback from you.

The type of personal data we process

* contact information such as e-mail address, telephone number and postal code
* what products and offers you have clicked on
* information about your shopping cart
* any other information that you send to us.

Who has access to your personal data?

Data that is forwarded to third parties is only used to provide you with the service mentioned above, to technical suppliers for distribution of physical and digital direct marketing.
We never pass on, sell or swap your data for marketing purposes to third parties outside Jiji Boutique.

The legal ground to process your personal data

The processing of your personal data is based on your consent when you agree to direct marketing. Except for postal marketing, including catalogues, that will be sent to you based on our legitimate interest.

Your right to withdraw your consent

You have the right to withdraw your consent for the processing of your personal data at any time and object to direct marketing.
When you do so Jiji Boutique won’t be able to send you any further direct marketing offers or information based on your consent.
You can opt out from direct marketing by the following means:
* by unsubscribe Jiji Boutique direct marketing.
* by contacting costumer service at info@jiji-boutique.se.

How long do we save your data?

We will keep your data for direct marketing until you withdraw your consent, which you can do by unsubscribe Jiji Boutique direct marketing or by writing at info@jiji-boutique.se.

Customer service

Why do we use your personal data?

We will use your personal data to manage your queries, to handle complaints and warranty matters for products and technical support matters through e-mail, telephone and through social media.
We may also contact you if there is any problems with your order.

What types of personal data do we process?

* contact information such as name, address, e-mail address and telephone number
* payment information and payment history
* credit information
* order information
* all correspondence in the matter

Who has access to your personal data?

Data that is forwarded to third parties, is only used to provide you with the services mentioned above.

How long do we keep your data?

For one year unless;
* you have an ongoing matter with Customer Service.
* you have an unsettled debt with Jiji Boutique, regardless of the payment method.

* your debt has been sold to a third party within the last three years or one year for deceased customers.
* your credit application has been rejected within the last three months.
* if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules.

Your right to object to processing based on legitimate interest

You have the right to object to processing of your personal data that is based on Jiji Boutique legitimate interest. Jiji Boutique will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

Development and improvement

Why do we use your personal data?

We will use data to evaluate, develop and improve our services, products and systems for all of our customers. For this purpose we will not analyse your data on an individual level, all processing will be done on pseudonymized data.

This includes analysis to make our services more user-friendly, such as modifying the user interface to simplify the flow of information or to highlight features that are commonly used by our customers in our website.

The analysis is also used to develop and constantly improve the logistics flow of goods by forecasting purchases, stocks and deliveries as well as our resource capacity from a sustainability point of view by streamlining purchasing and scheduling of deliveries.

What types of personal data do we process?

* customer number

* country

We will process the following categories of personal data if you have made a purchase:
* order history

* delivery information

* payment history

We will also process the following categories of personal data connected to cookies:
* click history.

Who has access to your personal data?

Data that is forwarded to third parties, is only used to provide you with the services mentioned above.

What is the legal ground to process your personal data?

The processing of your personal data, in order to develop and improve our services and products, is based on our legitimate interest.

Fulfillment of legal obligations

Why we use your personal data?

To comply with obligations in laws, court rulings and decisions from authorities. This includes to use your personal data to collect and verify accounting data to comply with bookkeeping rules.

What types of personal data do we process?

*customer number

*order number

*name

*postal address

*transaction amount

*transaction date

Who has access to your personal data?

Your data will be shared within Jiji Boutique.
We will share your personal data with IT companies that provides bookkeeping system solutions.

How long do we save your data?

We will save your data in compliance with the Swedish bookkeeping law.

Cookies

We use cookies in order to provide the best user experience possible for you. Cookies consist of text files that are stored on your computer, making it possible for you, for example, to add items into your online shopping cart. If you prefer not to use cookies, you can disable cookies in the settings of your browser.